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Weldon Jewellers Dublin - FAQ



Should I buy platinum or gold?


There are several differences between the two metals, however both are suitable for most types of jewellery. The choice will ultimately depend on your preference. Bear in mind that both platinum and gold will require similar levels of care and maintenance. Both will also require occasional polishing or plating to keep their shine.
The durability of your diamond ring will depend more on your lifestyle than on the metal - actions that would damage an 18kt ring would also damage a platinum ring.


The main difference between the metals is colour; white gold will become slightly yellow over the years, while platinum will become a soft grey. Both can be repolished and rhodium plated to look like new. Rhodium is a metal very similar to platinum and rhodium shares many of the properties of platinum including its white colour.


Rhodium plating is used to make the white gold look whiter. Rhodium is very white and very hard, but it does wear away eventually. To keep a white gold ring looking its best it should be re-rhodium plated approximately each 12 to 18 months. However, it should be noted that platinum will also benefit from rhodium plating.



What is your policy on conflict or blood diamonds?


Conflict diamonds are rough, uncut diamonds used by rebel movements or their allies to finance armed conflict aimed at undermining legitimate governments. In 1998 the Non-government Organisation (NGO) Global Witness brought to the world’s attention the fact that rebel groups were funding their war against the legitimate government in this way.

We believe the injury and hardship suffered by any local population when conflicts arise in diamond producing areas is unacceptable. We believe that seeking to profit from conflicts in diamond producing areas is also unacceptable.

Our staff is fully knowledgeable with regard to Kimberley Process requirements. We will provide interested customers with copies of our policy if desired.

At Weldon's we are committed to providing conflict-free diamonds, based on personal knowledge and/or relying upon information provided by the supplier(s).

To the best of our knowledge, our diamonds have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations’ resolutions.

For further information, we suggest reading

www.globalwitness.org/buyconflictfree/




Do your prices include VAT?


Yes. All prices include VAT at the current rate. If you are purchasing from a VAT exempt region, please contact us for details on how you can reclaim your VAT.



Why should I buy a Certificated diamond?


A Certificated diamond has been independently verified by an internationally recognised Gemmology Laboratory, who are experts in identifying whether a stone is genuine, natural, man-made, heat-treated or enhanced. When buying a diamond, we know we can trust the experts at the Gemmology Lab to grade each diamond very accurately, ensuring we buy and therefore you receive a totally genuine diamond. However, some antique settings would be ruined if we were to take out the diamond to send it to a laboratory. In that case, our trained gemmologists will analyse it in our in-house laboratory, and grade it to international norms.


Can I view the diamond before purchasing?


Yes. Viewings are available from 10am-5.30pm, Monday to Saturday, at 55 Clarendon Street. For security reasons, a particular diamond may not be available on a given day. If you are coming in to see a specific ring, we do advise that you email or call at least 24 hours in advance.


To view our diamonds rings, click here

To view our silver items, click here

To view our diamond jewellery, click here



Do you sell heat treated or clarity enhanced diamonds?


No. We do not sell any heat treated or clarity enhanced diamonds.



Can I have my order shipped to a different address to my billing address?


No. Billing and shipping addresses must match.



Why did I find an item that appears to have an incorrect price?


We strive to make sure the prices and information listed on our site are accurate, but occasionally there are data errors displayed. We reserve the right to fix the error and we do not honour incorrect prices or typographic errors. Diamond and jewellery prices are subject to change without notice.



We accept the following payment methods for orders:


  • All major credit and debit cards upon physical presentation of the card at our shop.

  • Bankers Draft, subject to clearance.

  • Personal Cheque, subject to clearance.


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http://www.weldonsofdublin.com/eMerchantPro/pc/catalog/StoreMap.html

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